Terms & Conditions
Subject to the terms and conditions
The following terms and conditions govern the relationship between Visionary Investments GmbH and you, as a customer. By completing a purchase from our products you agree and are subject to these terms and conditions.
The present general sales policies apply to all purchases made with Visionary Investments GmbH through any purchasing mode, including but not limited to over our webshop – www.figee.ch, by phone, by email or in person.
Orders made over the webshop via shopping cart will receive a confirmation e-mail via their specified e-mail during the checkout process. This e-mail between Visionary Investments GmbH and the customer is the confirmation of the sale and contract and is legally binding. Orders with false information or e-mail address will be discarded.
Supply and Delivery
Visionary Investments GmbH is entitled to make partial deliveries if items are not on stock. In this case, no additional shipping costs will be charged. The purchased products will be sent from Visionary Investments GmbH in Zurich. Shipping is at the risk of the customer. Deliveries will be sent to the customer's billing address unless another shipping address is supplied. The delivery of goods in Switzerland is usually within 2-5 business days. If an article is not on stock, delivery may take up to 14 days. These shipping times are for guidance only and do not constitute any guarantee. Visionary Investments GmbH will not send replacement items for items not on stock. Items will be delivered as soon as possible once re-stocked. The delivery times above are valid for Switzerland. For shipping to other countries please request a quote via the contact form on the webshop.
All prices on www.figee.ch are in Swiss Francs (CHF) and include Swiss Sales Tax (Mwst) but do not include shipping.
Product orders can be paid via two payment methods. Pre-payment via direct Bank Wire transfer or by Paypal.
Complaints and Return Policy
Customers must inspect the products immediately when received. Any defects or falsely delivered products must be reported within 5 business days. If no complaint is received within that deadline, then the goods are deemed proper and accepted by the customer. The return of goods to Visionary Investments Gmbh is at the customer's expense. Products must be returned within 10 business days of the receipt of goods. Correctly delivered products cannot be exchanged or returned.
The customer's privacy is our outmost priority. Visionary Investments GmbH will protect the customer's data and will not share it with any third party without the customer's express consent. The FiGee webshop abides by Swiss Law in regards to data privacy. You as the customer can request any information about your account or request Visionary Investments GmbH to delete it at any time.
Governing law and jurisdiction
These terms and conditions are governed by Swiss law, without regard to conflict of laws provisions. Any dispute in connection with the validity, interpretation or execution of these terms and conditions shall be submitted to the exclusive jurisdiction of the competent courts of the canton of Zurich, Switzerland.